Frequently asked questions
What is the return policy?
Please note that all sales are final. We do not offer returns, exchanges, or refunds on any clothing items once a purchase has been completed.
We strongly encourage customers to review all product details, sizes, and descriptions carefully before placing an order. If you have any questions about sizing, materials, or fit, please contact us prior to purchase — we’re happy to help!
When will I get my order?
Please note that all orders take approximately 7–15 business days to process and ship.
Because our products are sourced from trusted international suppliers, this timeframe allows us to carefully inspect, package, and deliver your order with the attention it deserves. Our goal is to provide you with unique, high-quality pieces that are worth the short wait!
What are your delivery options?
We offer same-day delivery through Lalamove or Grab. We also offer nationwide shipping via J&T Express, LBC, or your preferred courier.
Please note that delivery fees will be shouldered by the buyer.